Elbert v. RoundPoint Mortage Servicing Corp.

Case No. 3:20-cv-00250-MMC (N.D. Cal.)

Welcome, this is the Settlement Website for Elbert v. RoundPoint Mortgage Class Action lawsuit.  

A class action settlement may affect your rights if you paid RoundPoint Mortgage Servicing Corp. a fee to make a residential loan payment by telephone or IVR (interactive voice response) between January 1, 2016 and May 31, 2021.


A court authorized this Notice.  This is not a solicitation from a lawyer.

The United States District Court for the Northern District of California (the “Court”) authorized this Notice. This Notice is a summary of a proposed settlement of the lawsuit titled Elbert v. RoundPpoint Mortgage Servicing Corp., Case No. 3:20-cv-00250-MMC (N.D. Cal.). Amye Elbert (“Plaintiff”) sued RoundPoint Mortgage Servicing Corp. (“RoundPoint”), alleging that RoundPoint charged borrowers fees to make mortgage payments by telephone or IVR (“Convenience fees”).  The Action asserts that RoundPoint’s practice of charging such fees, among other things, violated the Fair Debt Collection Practices Act, various states’ debt collection laws, and breached the terms of the borrowers’ loan agreements.  RoundPoint denies the allegations asserted in the Actions. The Court has not decided who is right. 


Do Nothing And Receive A Payment

If you are entitled under the Settlement to payment, you do not have to do anything to receive it. If the Court approves the Settlement and it becomes final and effective, and you remain in the Settlement Class (i.e., you do nothing and do not otherwise exclude yourself from the Settlement), you will automatically receive a payment and will give up your right to bring your own lawsuit against RoundPoint about the claims in this case.

Exclude Yourself From The Settlement

Deadline:  March 18, 2022

Instead of doing nothing, you may ask to be excluded from the lawsuit.  If you do so, you will receive no benefit from the Settlement, but you retain your right to sue on your own.

Object to the Settlement

Deadline:  March 18, 2022

You may object to the terms of the Settlement Agreement and have your objections heard at the April 15, 2022 Final Hearing.

This website is authorized by the Court, supervised by counsel and controlled by Heffler Claims Kroll Settlement Administration, the Settlement Administrator approved by the Court. This is the only authorized website for this case.

Elbert v. RoundPoint Mortgage c/o Kroll Settlement Administrator, LLC
P.O. Box 5324
New York, NY 10150-5324


Please read for a full explanation of the settlement and your options and all applicable timelines.


Contact us with any inquiries, comments, and/or requests.

Summary Page

Summary Page

Important Dates

  • Exclusion Deadline.

    Friday, March 18, 2022 You must complete and mail your request for exclusion form so that it is postmarked no later than Friday, March 18, 2022.
  • Objection Deadline.

    Friday, March 18, 2022 You must mail your objection(s) and/or notice of intent to appear at the Final Approval Hearing so that it/they are postmarked no later than Friday, March 18, 2022.
  • Final Approval Hearing Date.

    Friday, April 15, 2022 The Final Approval Hearing is scheduled for Friday, April 15, 2022. Please check this website for updates.
  • Payment Option Deadline.

    Monday, May 16, 2022 You must select your payment option so that it is no later than Monday, May 16, 2022.

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